Q1. Are you a Trade company or a Factory?
A:We are an integrated industry and trade company, with our own factories, a professional R&D team, a complete quality control system, and an efficient sales team. We do have More than 100 seamless production machines and More than 100Italy Saintonyseamless machines to make good quality products for our partners .We maintain many long-term, stable partnerships with our loyal customers.
Q2: How does your company do regarding quality control?
A: We do 2 times strict quality control inspection before shipment, Quality is our orientation. Our supervision department controls the quality from raw material to finished product step by step carefully, make sure everything perfect before shipment.
Q3: What's the sample policy?
A:Sample fee: USD/PC, sample time: 7 working days.The sample fee is refundable when bulk order.
Q4: Can I do customized design?
A: Yes, we offer customized design/logo/size/color/package etc.
Q5: Worried about our product quality?
A: We will offer free pre-production samples for your confirmation before bulk production. And we will make sure every detail of bulk production is the same as the pre-production sample.
Q6: How do I place an order?
A: Please provide the model number, color, size, and quantity of the products you want to order. Also, kindly share your shipping address, phone number, and zip code. We will prepare an order contract and send it to you for review.
Q7: How long does your delivery time usually take?
A: If the product is not in stock, the production and shipping time is usually 2–4 weeks after payment. Our inventory changes daily due to ongoing sales. Please send us the style number, color, size, and quantity you’d like to order, and we’ll check the stock and get back to you asap.
